1. Information we may collect
- Account data, such as your name, account identifiers, plan, token balance, and settings.
- Your email address.
- Chat logs, prompts, attachments, generated outputs, and related conversation metadata.
- Payment records, transaction references, purchase history, and plan activation records. Payment providers may process additional payment details under their own policies.
- Cookies, session data, device information, IP address, and other information used to keep accounts secure and signed in.
- Analytics data if analytics tools are enabled, such as page visits, feature usage, and technical diagnostics.
2. How information may be used
We may use information to provide and secure the platform, manage accounts, maintain sessions, deliver AI features, process plan access, administer tokens, diagnose errors, prevent abuse, and improve the service.
3. Third-party AI providers
Prompts, attachments, conversation context, and related data may be sent to third-party AI providers when needed to generate responses or run supported tools. Those providers process data under their own terms and privacy policies.
4. Payments and service providers
We may use third-party providers for payments, hosting, email delivery, analytics, security, and other operational services. These providers may process information as needed to perform their services.
5. Retention and security
We may retain information for as long as reasonably needed to provide the service, comply with legal obligations, resolve disputes, and prevent abuse. We use reasonable safeguards, but no system can guarantee absolute security.
6. Your choices
Before production launch, this section should be updated with the final contact method and the account access, correction, deletion, and privacy-rights request process required for the jurisdictions where NerdGPT operates.